Beats
Keep up with the different beats of Nakheel with our regular update on the latest developments, events and staff achievements, and learn how we can work in rhythm to transform our business.
Welcome from CEO
​
Welcome to the first Beats newsletter of 2023. It feels like yesterday we were coming into the new year, with new targets, objectives and exciting initiatives being launched – and now here we are, with quarter one just behind us.
CX TEAM BRINGS NAKHEEL CUSTOMER PERSONAS TO LIFE
​
The CX team hosted a collaborative customer experience event where distinct personas of Nakheel’s customers were presented through fictional characters.
LAUGHTER, CHEERS AND APPLAUSE TAKE CENTRE STAGE AT THE SOUND OF HAPPINESS
​
The Sound of Happiness reverberated throughout Nakheel Sales Office as our colleagues reveled in a unique night of unforgettable live entertainment, music and celebration.
INSPIRE: NAKHEEL PROMOTES A HEALTHY MIND AND BODY THROUGH SPORTS CLUBS
​
At Nakheel, we believe in a healthy balance of work and play, and have planned multiple sport, social and wellbeing focused events, for the year.
GREAT MINDS AND THEIR GREAT IDEAS WITH INNOVATIONHUB
​
With the recent launch of Innovation Hub, more than 175 ideas have been submitted, attracting over 320 comments with engagement from over 420 people!
LET’S BUILD A DATA-DRIVEN ORGANISATION WITH NAKHEEL DATA TALKS BY OUR DATA MANAGEMENT TEAM
​
To continue to think big, Nakheel is committed to driving the adoption of data and AI within the company, with a special focus on customer experiences.
AWARDS GALORE FOR NCM WITH EXTERNAL AND INTERNAL FELICITATIONS
​
Nakheel Community Management (NCM) has been on, both, the giving and receiving ends of awards this season.
MARKED IMPROVEMENTS IN CUSTOMER SATISFACTION RATINGS FROM APRIL 2022 TO NOW
​
In April 2022, the Business Excellence team introduced two metrics to measure customers’ perception of Nakheel – the Net Promoter Score (NPS) and the Customer Satisfaction Score (CSAT).
RESIDENTS OF GARDEN VIEW APARTMENTS COME OUT AND CELEBRATE AT FUNDAY EVENT
​
The newly refurbished gated residential community, Garden View Apartments, hosted its first community funday event with over 400 families and residents attending on Saturday 25 Feb.
USE YOUR NAKHEEL ID FOR DISCOUNTS
​
We are delighted to share that staff can avail discounts at a range of restaurants, cafes, salons, exchange houses and other stores at Nakheel’s popular destinations, upon presentation of their staff ID.
QUIZ
​
Great new prizes are up for grabs!
​
The answer to the question is in the Beats newsletter so read all the articles carefully!
We want to hear from you
​
Send your department’s achievements, new projects or updates on current initiatives to staff.newsletter@nakheel.com and we will do our best to feature them in the next issue.